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BUSINESS ENGINEERING

Challenges

Companies today are growing in an increasingly complex environment: rising competitive pressure, a shortage of skilled workers, digitalisation, regulatory requirements, and increasing cyber risks. Many organisations have capable employees and modern IT systems – yet delays, duplication of work, lack of transparency, or security gaps arise in daily operations.

  • Unclear or undocumented business processes
  • High coordination effort between departments
  • Long or difficult-to-plan lead times
  • Frequent queries, errors, or rework
  • Dependence on individual key persons
  • Lack of transparency regarding workload and capacities
  • IT or ERP systems are available, but there is no measurable benefit in daily operations
  • High scrap rates and long waiting times
  • Uncertainty regarding cybersecurity or data protection

Approach

We systematically analyse your existing processes, make inefficiencies measurable, and develop viable, actionable solutions together with you. In doing so, we combine organisational development, process optimisation, and information security into a holistic improvement process.

  • Structured recording of the current processes (interviews, workshops, process observation)
  • Visualisation of processes using process diagrams or value stream analysis
  • Measurement of lead times, waiting times and bottlenecks
  • Involvement of employees and managers
  • Development of practical target processes together with the company
  • Support in the introduction of new processes
  • Establishment of key performance indicators (KPIs) for control
  • Sustainable integration into everyday operations

Methods

Using proven methods such as Lean Six Sigma, Lean Hospital and REFA work analyses, as well as structured cybersecurity and ISMS concepts, we support companies in aligning their processes to be stable, efficient and future-proof – not just on paper, but in operational everyday life.

  • Lean Six Sigma for reducing errors and process times
  • Value stream analyses for identifying waste
  • REFA analyses for realistic capacity and personnel planning
  • Lean Hospital / Lean Service for service processes
  • Process modelling (e.g. BPMN) for clear and documented processes
  • Data evaluations as an objective basis for decision-making
  • Market analyses
  • Cybersecurity assessment of organisational risks
  • Establishment of an information security management system (ISMS)